DF Training is committed to customer and trainee satisfaction. If we are found to have delivered a sub-standard service, steps will be taken to reimburse
customers/individuals affected. The Training Manager will be responsible for ensuring a suitable investigation is undertaken and a refund provided where required. This does not affect our standard terms and conditions of sale, nor apply in situations where we reasonably deem we were not at fault.
Fair Processing Policy
Any questions regarding this policy and our privacy practices should be sent to email@example.com. (Ref Data Protection) or in writing to DF Training Limited, Holden House, Holden Road, Leigh, England, WN7 1EX
Alternatively you can telephone 0333 350 8882.
What type of information would be collected from you?
How is your information used?
You can find out more about how your data is used on that database at https://www.gov.uk/government/organisations/driver-and-vehicle-standards-agency/about/personalinformation-charter
We review our retention periods for personal information on a regular basis. We are legally required to hold some information, for example data about your periodic training, to fulfil our statutory obligations for a period of six years.
Who has access to your information?
How you can access and update your personal information.
The accuracy of your information is important to us. If you would like to access data we hold on you then please contact firstname.lastname@example.org (Ref Data Protection) or in writing to DF Training Limited, Holden House, Holden Road, Leigh, England, WN7 1EX . Alternatively you can telephone 0333 350 8882. You have the right to request a copy of the information we hold, this must be done in writing.
How do I make a complaint?
If you would like to make a complaint about how we handle your data please contact email@example.com. (Ref Data Protection) or in writing toDF Training Limited, Holden House, Holden Road, Leigh, England, WN7 1EX . Alternatively you can telephone 0333 350 8882.
Our ICO Number 00013146556